Reference

How 33bf Handles Your Personal Information

This Privacy Policy explains what data 33bf collects from your account, how we use it, and what rights you hold over it — with access and eligibility subject to your local law and the regions we serve.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access or delete dataCookie and device data clarityBangladesh-eligible regions only

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request your data, correct inaccurate information, or raise a privacy concern about your 33bf account, our support team handles these requests directly. Reach out through any of the channels below and we will respond as quickly as our queue allows.

What Data We Collect and Why We Use It

33bf Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 33bf, we collect the information needed to run that account — your name, contact details, and the payment method you connect, whether that is bKash, Nagad or Rocket. Transaction records tied to those wallets are retained to process withdrawals, verify

1
identity and meet any applicable reporting obligations in the regions where we operate. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access attempts. We do not sell your personal data
2
to third parties for marketing. Where we share data with payment processors or identity-verification partners, it is only to the extent needed to complete your requested transaction. You can request a copy of the data we hold on your account by contacting our support team directly.
3
Use of this platform depends on your local law and the eligible regions we serve — if access is not permitted in your jurisdiction, we ask that you do not proceed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Your account security is not an afterthought at 33bf. We apply encryption at the point your data is submitted — whether that is a bKash wallet number, a Nagad PIN confirmation step, or a Rocket transfer reference. Access to stored account data is restricted to the teams who need it to operate your account or resolve a dispute, and we review those access controls regularly.

Encrypted Data Storage Account credentials, wallet identifiers and transaction references are stored using encryption standards that prevent unauthorised reads — your bKash or Nagad details are never held in plain text.

Cookie Transparency We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile site is navigated. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy We keep your account data for as long as your account is active and for a period afterward to meet any applicable legal obligations. Once that period ends, data is deleted or anonymised on a scheduled basis.

Requesting Data Changes To correct, download or remove your personal data, contact support via live chat or your account settings. We verify your identity first — usually by confirming your registered mobile number — then process the request.

Common Questions About Your Privacy at 33bf

These questions cover what we actually get asked about data, cookies, wallet privacy and account rights. If your question is not here, reach out through live chat or account settings.

We collect your name, mobile number, and the payment method you link — such as bKash, Nagad or Rocket. Device and session data is also logged to secure your account against unauthorised access.

Yes. Wallet identifiers are encrypted in storage and only accessed by the payment-processing team when a transaction needs to be verified or a withdrawal needs to clear to your account.

You can. Submit a data-access request through live chat or the Privacy section in your account settings. We verify your identity first, then provide a summary of what we hold.

We share data only with payment processors and identity-verification partners — and only to the extent needed to complete your transaction. We do not sell your data to advertisers or external marketing services.

Data is retained for a period after account closure to meet applicable legal obligations. Once that period passes, your records are either deleted or anonymised on a scheduled basis.

Log in, go to Account Settings, and use the Privacy section to submit a deletion request. Alternatively, contact support via live chat with your registered mobile number ready for identity verification.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Payment Gateway App33bf App

How 33bf Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Common Questions About Your Privacy at 33bf

01 What personal data does 33bf collect when I open an account?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I request a copy of the data 33bf holds on me?

04 Does 33bf share my data with third parties?

05 How long does 33bf keep my account data after I close my account?

06 How do I ask 33bf to delete my personal information?

Privacy Policy

Related pages

Related pages